Privacy Policy
At OBIOMA CARE HOME HEALTH AGENCY, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website or our services.
By accessing our website or utilizing our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
Your name, address, phone number, email address, and any other information you voluntarily provide through our website forms, email communications, or service inquiries. - Health Information (Protected Health Information – PHI):
In compliance with the Health Insurance Portability and Accountability Act (HIPAA), any health-related information collected for the purpose of providing home healthcare services is safeguarded and used strictly for medical care and administrative purposes. - Website Usage Data:
We may collect non-identifiable information such as browser type, IP address, pages visited, and other analytical data to improve our site performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with requested healthcare services.
- To communicate with you about your care, appointments, or service inquiries.
- To personalize your experience with our services.
- To improve our website and customer service.
- To comply with legal and regulatory obligations.
We do not sell, rent, or lease your personal or health information to third parties.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These safeguards include:
- Secure servers and encrypted communication.
- Role-based access controls for medical records.
- Regular audits and staff training on privacy practices.
4. Sharing Your Information
We may share your information only under the following circumstances:
- With healthcare professionals involved in your care.
- With your consent, to family members or designated representatives.
- With service providers that support our operations (e.g., IT or billing support), under strict confidentiality agreements.
- When required by law, such as in cases of abuse, public health emergencies, or legal orders.
5. Your Rights
You have the right to:
- Access and request a copy of your personal or health information.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent or request limitations on how your information is used.
- File a complaint if you believe your privacy rights have been violated.
Please contact us at info@obiomacare.site to make any such requests.
6. Cookies and Website Tracking
Our website may use cookies or similar tracking tools to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect certain website functionality.
7. Third-Party Links
Our site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services and website are not intended for individuals under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children without consent.
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your information, please contact us:
???? Email: info@obiomacare.site
???? Address: 25788 Catalina Street, Southfield, MI 48075